FAQ's

Welcome to the Fishnow.org FAQ section! Below are some frequently asked questions and answers to help you navigate our website and services. If you have any additional questions or need further assistance, please don't hesitate to contact our customer service team.

1. What products does Fishnow.org offer? Fishnow.org offers a wide range of fishing gear and accessories, including rods, reels, tackle boxes, lures, lines, clothing, and more. Explore our website to discover our extensive collection of high-quality fishing equipment.

2. How do I place an order? To place an order on Fishnow.org, simply browse our products, select the items you wish to purchase, and add them to your shopping cart. Proceed to checkout, where you'll provide your shipping and payment information. Once your order is confirmed, we'll process it and ship it to you promptly.

3. What payment methods do you accept? We accept payments primarily through Shopify Payments, which allows you to pay securely using major credit cards, including Visa, Mastercard, American Express, and Discover.

4. How long does shipping take? Our handling time is typically 1-3 business days, and transit time varies depending on your location. On average, orders within the continental United States take approximately 3-4 business days to arrive. Please note that shipping times may vary during peak seasons or due to external factors.

5. Do you offer international shipping? At this time, Fishnow.org only ships within the United States. We do not offer international shipping options. We apologize for any inconvenience this may cause.

6. What is your return policy? We want you to be completely satisfied with your purchase from Fishnow.org. If you're not happy with your order for any reason, please contact our customer service team within 30 days of receiving your order to initiate a return or exchange. Please review our full return policy for more information.

7. How can I track my order? Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

8. How can I contact customer service? If you have any questions, concerns, or feedback, please don't hesitate to contact our customer service team. You can reach us via email at chris@fishnow.org or through our website's contact form. We're here to assist you and ensure your shopping experience with Fishnow.org is exceptional.

9. Are the products on Fishnow.org covered by a warranty? Many of the products available on Fishnow.org come with a manufacturer's warranty. Please refer to the product description or packaging for warranty details. If you have any questions about warranties or need assistance with a warranty claim, please contact our customer service team for support.

10. How can I stay updated on promotions and new products? To stay informed about the latest promotions, new products, and fishing tips, be sure to subscribe to our newsletter. You can sign up on our website to receive updates directly to your email inbox.

Thank you for choosing Fishnow.org for your fishing gear needs. We hope this FAQ section has been helpful in addressing any questions you may have. If you need further assistance, please don't hesitate to reach out to us.