Description
What Shipping way you send and when I can receive the parcel?
For most countries, we send the parcels by AliExpress Standard Shipping, about the shipping time, like to US\Russia\Spain\UK\France\Netherlands\Israel\Australia\New Zealand\Brazil\Chile etc. There are about 15-30days. The other countries will be 30-50days. Please see the below picture about the shipping time rate.
Is there any customs tax?
Usually, we declare the minimum value to avoid the customs tax, but different country has different customs politic, there might be customs tax should buyer to be paid, so if you know the policy in your country, it's better to leave a message about the value you want to declare when you placing the order.
What can I do if the order protection time is running out?
If your order protection time is running out, please contact us, we will extend it. So your money will not go to our account.
When I can get the refund if I have not received the parcel?
If you still have not get your parcel, we will refund to you, and the time is about 1-5 business days.
About the color difference.
It might be caused by cameral or lighting or background, different display has different color, such as LCD LED or Mobile phone. Hope you can understand about the small color difference.
About the feedback.
Your positive feedback is very important for us. So we hope you can leave us your positive feedback and 5 Stars rating if you are satisfied with our items and service. You will be greatly appreciated. If not quite satisfied, please do contact us before any negative or neutral feedback left. We will surely solve the problem for you satisfactorily.